Support
Something wrong, or an idea to share?
The people who built the app read and answer every message themselves. Most get a reply within minutes. Pick whichever channel suits you.
- Join the group
Facebook group
Money Melon community group
The fastest place to get an answer, from the team and from other users. Threads stay searchable, so past questions are worth a scroll. Mostly Thai.
- Message the page
Chat
Money Melon page
Best for anything you would rather not post in the group, like a Premium purchase or an account problem.
- Send an email
Email
moneymelon.team@gmail.com
Best for bug reports where you want to attach a screenshot or a file, or explain in detail.
- Open the FAQ
Answer it yourself
FAQ
Data, backups, pricing, and cancelling are all covered there. Worth a look first.
If you are reporting a bug, a quick word on which phone you are on and what you were doing helps a lot. A screenshot helps even more.